Terms & Conditions
Welcome to London-Export!
Please read the following Terms & Conditions carefully before using our website or placing any order. By accessing or using this website, you agree to be bound by the following terms:
1. Who We Are
London-Export is an Egyptian-based company specializing in exporting fresh vegetables and fruits to both Arab and international markets, following the highest standards of quality and food safety.
2. Scope of Service
We export fresh agricultural products (vegetables and fruits) from Egypt to approved countries only.
Products are available based on seasonality and local crop availability.
We reserve the right to modify the product list or prices at any time without prior notice.
3. Orders and Payments
Orders can be placed through our website or via our official communication channels.
All prices are quoted in USD or EUR. Custom quotations may be provided depending on quantity and destination country.
Orders are confirmed only after the required payment (either full or partial, as agreed) is received.
Accepted payment methods include bank transfers and electronic payment gateways depending on the importer’s location.
4. Shipping and Delivery
Goods are shipped based on agreed Incoterms (CIF, FOB, EXW).
London-Export ensures proper packaging and labeling of all products in compliance with international export standards.
Delivery times vary depending on the destination country and shipping method.
We are not responsible for delays caused by customs clearance or third-party logistics companies.
5. Product Quality and Storage
We guarantee that all products are in good condition and meet agreed specifications upon departure from Egypt.
The buyer is responsible for proper storage of goods after receipt.
London-Export shall not be held liable for any damages resulting from improper storage or delays on the buyer’s side.
6. Cancellation and Return Policy
Orders cannot be canceled after shipping.
If there is an issue with product quality upon receipt, the buyer must report the issue within 24 hours with photo documentation.
Complaints will be handled on a case-by-case basis and may result in a partial refund or replacement shipment, as agreed.
7. Intellectual Property
All content on this website, including text, images, and logos, is the property of London-Export and may not be used without prior written permission.
8. Privacy Policy
We value your privacy. All data collected via this website is kept strictly confidential and will not be shared with third parties, except when necessary to fulfill your order.
9. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Arab Republic of Egypt.
In the event of any disputes, the courts of Cairo shall have exclusive jurisdiction.
10. Terms Update
We reserve the right to update or change these Terms & Conditions at any time. Please check this page regularly for updates.
📩 Contact Us:
Email: sales@london-export.com
Phone / WhatsApp: +2 01229581958
Office Address: • Egypt: Elbeheira, kafr eldawar-25 Bor said St.
• UAE: Dubai Deira portsaied business avenue building office 210.